Below FAQ are some common questions of our customers while purchasing Remy Laure beauty products. If you have any questions, please contact care@onelinewellness.com or call us on +91 8657438317
We have two methods of shipping. Standard Shipping and Express Shipping. Please note that some it may not be possible to ship some liquids in air. Please check with us before ordering Express Shipping.
Standard shipping will take 7-10 days based on your distance and Express shipping will take 3-5 days.
We work with several delivery partners including DHL, Fedex and domestic brands to get you the cheapest rate possible, while getting you the products safely and quickly. If you prefer specific company to pick-up your shipment, please indicate this in your order and we will notify when the product is ready for pick up.
Customers can pay online through Credit/Debit Card (preferred) or Bank Transfer. In case of bank transfer, please email care@onelinewellness.com with details of the bank transfer including Company Name, Bank Name, Exact Amount, transaction date and transaction id, so we can verify receipt. Once receipt is verified, we will ship the products you have ordered.
Buying online at www.remylaure.in is perfectly safe. Your credit card information is not stored on our servers once the transaction is complete. Our web-site uses 128-bit SSL encryption while sending your credit card data to the bank processor. In other words, your private data is private. In addition, all orders are verified before being shipped. We sell only genuine products direct from factory.
You may place an order online on our web-site. Simpy go to the product page you are interested in, add the required items to cart. Ensure you have ordered the right quantity. Repeat this until you have placed everything you need in the cart. Once this step is completed, you may go to cart and click on check out. If your account is pre-registered with you, you simply need to enter the payment information during check-out process. If you need any assistance during your shopping, don't worry - our customer support staff will make your shopping hassle free.
You may cancel your order within 24 hours. Simply log into your account and select the order. Then use the cancel button to cancel your order. If it is more than 24 hours, you will not be able to change your order as the order will be in process. For orders older than 24 hours, contact our customer care team for assistance.
Once the order is shipped, you will receive a SMS and/or email on your shipment with the tracking number. Simply click on the link and you will be directed to the shipping.
All Remy Laure products are made in 100% France in the company's own state of the art manufacturing facility and imported into India for sale.
Remy Laure products are free from any harmful ingredients and/or chemicals. Remy Laure products use natural plant extracts and beneficial minerals and vitamins to create the most authentic and effective skin care formula. You can buy Remy Laure without any worries.
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